The Orb App at a Glance

This guide provides a quick tour of the Orb app interface to help you get oriented and start using Orb effectively.


Main Screens

The Orb app consists of two key screens that you'll use to monitor your network:

Orb Summary

The Orb Summary is your home screen in the Orb app and provides an at-a-glance view of your network health.

Orb Summary

Key elements:

  • Orb Score representing your internet experience
  • Orb Score component indicators (responsiveness, reliability, speed)
  • Orb status (online/offline)
  • Network connection information (WiFi, Ethernet, Cellular)
  • Wi-Fi network name (if permissions are granted)
  • Location information (if permissions are granted)
  • Internet or Mobile Service Provider
  • Account setting and notification menus
  • Orb sensor setting menu
  • Timeline selector for viewing different time periods
  • Access to all Orb sensors linked to your account
  • Orbs found on the network (not linked)

Orb Detail (Simple)

Tapping on any Orb sensor card will launch the Orb detail screen, which provides in-depth information about that specific sensor.

Orb Detail

Key elements:
In addition to the information above, the detail screen includes:

  • Detailed metrics across the following categories (expand cards to view):
    • Connection details
      • Wi-Fi Signal (Noise, Band, Channel, Signal-to-Noise, Transmit Rate)
      • BSSID, Mac Address, PHY Mode, Security
      • Operating System, Orb App Version, Orb Sensor Version, IP Address, Private IP, Network Endpoint
    • Responsiveness
      • Lag (ms) (best, worst, typical)
      • Latency (ms)
      • Jitter (ms)
      • Packet loss (%)
      • DNS resolve time (ms)
      • Time to first byte (ms)
    • Reliability
      • Responsiveness over time
      • % of time in the following states: responsive, laggy, unresponsive, inactive
      • Packet loss over time
    • Speed
      • Test speed (Full buffer download, upload throughput - Mbps)
      • Check score (10 MB content download, upload - Mbps)
  • Improve Connection feature (when score is below 80)

Orb Detail (Advanced)

Switch to Advanced Detail view using the view toggle in the upper-right corner of the Orb detail screen. Advanced view provides time-series charts and additional diagnostic information for troubleshooting changes in network performance.

Orb Detail Advanced ViewOrb Detail Advanced View

Key elements:

In addition to the information above, the advanced detail screen includes:

  • Orb Score

    • Orb Score over time
    • Responsiveness Score over time
    • Reliability Score over time
    • Speed Score over time
  • Responsiveness

    • Detailed charts for both router and internet performance, including:
      • Lag (ms)
      • Latency (ms)
      • Jitter (ms)
      • Packet loss (%)
    • Each chart includes summary values for the selected time range:
      • Average or latest value
      • Minimum
      • Maximum
  • Wi-Fi

    • Detailed Wi-Fi charts and connection information, including:
      • Wi-Fi Signal
      • Noise
      • Transmit Rate
      • SSID
      • BSSID
      • Channel
      • Band
      • Channel Width
      • PHY Mode
  • Nearby Wi-Fi Networks

    • Scan for nearby Wi-Fi networks directly from the detail screen
    • View neighboring networks and compare:
      • SSID
      • Band
      • Channel
      • Signal strength
    • Detect overlapping channel usage that may contribute to interference
Nearby Wi-Fi Networks Nearby Wi-Fi Networks
  • Filters and chart highlights
    • Use activity filters to highlight periods associated with:
      • Testing Speed
      • Checking Speed Score
      • Custom events/alerts based on rules
    • Highlighted regions on the charts make it easier to correlate score or responsiveness changes with Orb activity
Advanced View FiltersAdvanced View Filters

Settings Menu

The settings menu allows you to customize your Orb experience.

Important settings:

  • App Settings
  • Notification Settings
  • Account Settings
Orb Account Menu

Notifications

  • See all account notifications
  • Filter by Orb(s) or event type(s)
Notifications

Next Steps

Now that you're familiar with the app interface, check out these guides to learn more: