Intro to the Orb app

The Orb app is your command center for monitoring and understanding your network's performance. This guide provides a quick tour of the app's interface and main features.

Main Screens

Orb Summary

The Orb Summary is the first screen you'll see when opening the app. It provides:

  • An overall Orb Score for your network
  • Orb name, location, connection type (WiFi, Wired LAN, Cellular) and Internet Service Provider (ISP) information
  • Current status of each Orb linked to your account and found on the network (Online, Offline, Connecting)
  • Timeframe selector to view performance over different periods of time
  • Compare Orb Scores across multiple Orbs linked to your account or found nearby
Orb Summary

Orb Detail View

Tap on any Orb card to access the detail view, which shows:

  • Orb Score, Status Message, and Suggest Improvements button (when score below 80)
  • Cards for Responsiveness, Reliability, and Speed including
    • A score for each
    • Expand the card to view the metrics used to calculate each score
    • Expand the card to view graphical representations of the data
  • Content and peak speed tests that can be manually initiated at any time. Note: content speed runs automatically once per hour and on app start.
  • Timeframe selector to view performance over different periods of time
Orb Detail

Account Settings

Access your account settings by tapping on the gear icon in the top right corner.

  • Manage your notification settings
  • Sign in and out of your account.
  • Provide feedback or submit bug reports directly from the app.
Orb Account

Notifications

Access your notifications by tapping the bell icon in the top right corner. When enabled, notifications will be catalogued here.

notifications

For more detailed information about specific features, check out the Orb app section (coming soon!).