Privacy Policy for Orb App or Orb.net

Last Updated: April 30, 2025

1. Introduction

At Orb or Orb.net (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, download our apps, use our services (the “Platform”.) We are committed to protecting your personal data and respecting your privacy rights.

Please read this policy carefully to understand our views and practices regarding your personal information. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our apps or our services.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

2. Information We Collect

2.1 Personal Information

  • Account Registration: When you create an account, we may collect information such as your name, email address, and other contact details.
  • Profile Information: Additional details (e.g., profile picture, preferences) may be requested to enhance your user experience.

2.2 Location Information

  • We collect your IP address from which we can derive imprecise location information, for example, at the city or zip code level. We may also have this type of location information if you provide it to us during sign up or in your profile, project page, or contributions.
  • If your settings choices permit, we collect and process location data that describes the precise geographic location of your device. This may include your physical location and movements that allows us to periodically determine your geolocation.

2.3 Usage Data

  • Log Data: We automatically collect information about your device, including IP address, operating system, and app usage details (e.g., features used, crash reports, performance metrics).
  • Feedback and Surveys: Any information you voluntarily provide through feedback forms or surveys will be collected.

2.4 Connectivity Data

  • Orb results and related data: WiFi connection information and service set identifier (“SSID”).

2.5 Device Information

  • Device ID which is a distinctive number associated with a smartphone or similar handheld device. As well as, device information, including device type, operating system and software information, and settings.

2.6 Other Data

  • Bug reports and feedback submissions: In connection with the product improvement process, you may provide additional data about your usage experience, bug reports, or suggestions for improvement.

3. How We Use Your Information

  • Improving the Platform: Data collected will be used to diagnose issues, improve functionality, and enhance user experience of the platform.
  • Communication: We may contact you via email or through the Platform to inform you of updates, gather feedback, or notify you of important changes.
  • Analytics: Aggregate data may be used for statistical analysis to help us understand usage trends and improve the Platform.

4. Data Sharing and Third Parties

  • Service Providers: We may share your information with trusted third-party service providers who assist in app development, hosting, and analytics. These providers are obligated to maintain the confidentiality and security of your data.
  • Legal Requirements: We may disclose your information if required by law or in good faith if we believe that such action is necessary to comply with legal obligations, protect and defend our rights, or protect the safety of our users.

5. Data Storage and Security

  • Security Measures: We employ reasonable security measures to protect your information.
  • Data Retention: Your information will be retained only as long as necessary for the purposes outlined in this policy or as required by law.

6. User Rights

  • Access and Correction: You have the right to access and update your personal information at any time.
  • Deletion: You may request the deletion of your account and personal data.
  • Opt-Out: You may opt-out of receiving communications from us. However, please note that certain notifications related to app updates may still be sent.

7. Children’s Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

This Privacy Policy may change frequently as we refine our practices and the Platform evolves. We will notify you of any significant changes, and the updated version will be posted within the apps and on our website. Continued use of the platform will constitute your acceptance of any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: