Keeping every store connected
Orb helps retail IT teams keep stores, associates, customers, and critical systems connected by providing real-time network visibility, faster troubleshooting, historical evidence for infrastructure investments, Wi-Fi optimization based on real device experiences, and scalable deployment across stores, warehouses, regions, and fleets.
Platform Features
Built for the way retail operations actually work
Orb provides the tools to monitor network health across every store, warehouse, POS system, associate device, back office, and customer-facing experience — from a single dashboard.
Custom Alerts
Get notified when performance drops at a store, register, or warehouse before customers and associates feel the impact.
Analytics
Identify recurring issues across stores, justify upgrades, compare vendor performance, and prioritize the locations that need attention first.
Identify Dead Zones
Keep your mission-critical devices online everywhere in your store or warehouse.
Remote Config Management
Push updates and configs across stores, regions, or device groups without managing every location one by one.
Use Cases
Keep stores, associates, and customers connected
Orb gives retailers real-time visibility into network experience across devices, stores, warehouses, corporate offices, and customer-facing environments. IT teams can quickly see when connectivity starts to degrade and act before it disrupts checkout, inventory systems, digital signage, customer Wi-Fi, or store operations.
Resolve issues before sales are interrupted
With live troubleshooting and detailed device-level data, retail IT teams can diagnose and fix connectivity problems faster. Whether an issue affects one POS terminal, one associate device, one store, or an entire region, teams can respond quickly so customers keep shopping, associates stay productive, and critical systems stay online.
Use historical data to justify network investments
Orb provides the historical evidence retailers need to make confident infrastructure decisions. Teams can identify recurring store-level issues, support ISP or vendor changes, justify equipment upgrades, guide budget requests, and validate that improvements are actually working.
Improve Wi-Fi where customers and teams need it most
Orb helps retail teams identify weak coverage areas, inconsistent performance, and poor user experiences across sales floors, checkout lanes, stockrooms, warehouses, curbside pickup areas, and back offices before they become persistent complaints.
Setup
Set up in minutes,
not quarters.
Orb is lightweight and flexible, making it easy for retail organizations to deploy quickly using existing hardware, apps, or infrastructure. It can support anything from a single store to a nationwide retail fleet, with options for managed cloud, data warehouse integration, or fully on-prem environments.