Introducing subspace management

A smarter way to organize Orbs across teams, sites, and customers

Meaghan Bauman

Managing Orbs across a growing organization can get complex quickly. One team may need visibility into a specific building. Another may only need access to their own customer environment. Managed Service Providers may need to monitor many customers at once while keeping each customer’s data, configurations, alerts, and access separate.

That is why we are introducing subspace management, a new multi-tenant dashboard experience designed to help customers organize, isolate, and analyze their Orbs in the way that best matches their operations.

Manage Orbs in logical groups

Subspace management gives organizations a flexible way to group Orbs by the structure that matters most to them. That might mean creating subspaces by building, team, region, department, customer, or any other operational boundary.

For MSPs, this creates a clean multi-tenant framework for managing customer environments. Each customer can have their own dedicated subspace, making it easier to separate data, manage access, apply policies, and understand performance without mixing environments.

For larger organizations, subspaces make it simpler to delegate ownership and focus analysis. A facilities team can monitor one location, an IT team can oversee another, and administrators can retain broader visibility across multiple subspaces.

Control access by subspace

With subspace management, admins can grant users access to only the subspaces they need.

A user may be assigned to a single subspace, such as one building or one customer account. Another user may need access to several subspaces. Administrators can configure access accordingly, helping ensure that users see the data and controls relevant to their role.

This makes it easier to support distributed teams, customer-specific operations, and tiered access models without creating unnecessary visibility across the entire environment.

Set alerts for specific subspaces

Subspaces also support more targeted alerting.

Instead of managing alerts only at a global level, teams can configure alerts for individual subspaces. This helps ensure that the right people are notified about the right issues in the right environment.

For example, an MSP could configure customer-specific alerts for each managed account. A large enterprise could create separate alerting policies for different buildings or teams. The result is more relevant notifications and less operational noise.

Allocate limits & features at the subspace level

Subspace management also introduces the ability to allocate key limits and features by subspace, including:

  • Number of Orbs
  • Users
  • Configurations
  • Event rules
  • Features (deployment tokens, analytics)

This gives administrators more control over how resources are distributed across customers, teams, or sites. MSPs can align limits with customer contracts or service tiers, while enterprise teams can manage usage across departments or locationds.

Built for MSPs and growing teams

Subspace management is especially useful for MSPs and other organizations that need to manage multiple environments from a single dashboard.

With subspaces, teams can:

  • Create isolated customer or operational environments
  • Manage user access across one or more subspaces
  • Analyze Orbs in meaningful groups
  • Configure alerts for specific subspaces
  • Allocate resources and limits more precisely
  • Support multi-tenant operations without losing centralized oversight

Start a conversation

Subspace management is designed for teams that need more flexible, scalable ways to manage their Orbs.

Interested in subspaces? Reach out to us to start a conversation.